MC
Murray C

1 reviews | Active since Dec 2013

07 Jun 2019, 09:59

Standard Bank " Moving Backwards" and discriminating

Although I have now published four reviews on HelloPeter about Standard Bank closing their branches, and every time I get a communication from Standard Bank advising that one of their consultants will contact me, they never do. This just shows how Standard Bank really cares about their customers. What Standard Bank are doing is actually ************** against the elderly who prefer personal service and against the poor who cant afford a smart phone or a computer.

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Replies (2)
Standard Bank
Standard Bank's reply07 Jun 2019, 10:52
Official
Dear Murray 
 Thank you for posting a comment.
 
 We will get one of our consultants to contact you as soon as possible.
 
 Regards,
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Jun 2019, 08:45
Official
Dear Murray 

Thank you once again for posting your comments.

We received feedback from the regional manager and branch manager advising that contact has been made with you and that they will be meeting with you as well.

Kind regards

Complaint Resolution Centre
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