Standard Bank: Moving backwards

I recently opened a cheque account at Standard Bank, but my experience has been extremely frustrating. When I went to collect my card, I discovered that two cheque accounts and two active cheque cards were in my name. How did this happen? Due to this mix-up, I couldn't collect my card. It made me question if the bank is colluding with *****sters and how they failed to notice such an irregularity.

To make matters worse, the branch manager, who was the only one able to close the extra account, was in a virtual meeting. I ended up spending more than an hour at the branch without getting any help. This level of unprofessionalism is beyond comprehension, like subatomic particles in a fifth dimension.

Avoid Standard Bank if possible; the inefficiency and lack of accountability are astounding.