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Imran S

1 reviews | Active since Apr 2017

15 Mar 2018, 15:45

Standard Bank Moving Backwards

This is the 5th time i am complaining about Standard Bank i know we just a number these days but dam please do you job . I recently paid up my Credit card with Standard Bank to be exact 5/11/17 i received a paid up letter and i been calling all parties to have this credit card removed off my credit profile its showing that i am paying an installment of R10 000 every month i cannot take out any loan or vehicle finance due to this ive spoken to transunion that advised me to call you guys i did that a month ago still no luck checked my report this morning and the credit card still shows up i need this removed urgently.

And call me its the least you could do

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Replies (2)
Standard Bank
Standard Bank's reply16 Mar 2018, 06:31
Official

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Mar 2018, 09:54
Official

Dear Imran Sage

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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