Standard Bank " Moving Backward" fast with no regard for customers or employees

I have written the same review on Standard Bank on HelloPetter in March, April, May and now June. I have also emailed their Complaints Resolution Centre and completed their complaints form, but as yet had no proper response from them, except from their person who looks after hellopeter. My complaints were: the closing of their Hilton Branch (they have today advised that they will be closing 104 branches throughout the country.) That their online complaints form does not accept ********** as a valid email address ( I had to use a fictitious email address to send the complaints form and now despite me stating this was a fictitious email address have probably changed my email address on their system) their inability to correctly show my monthly stop orders and their total disregard for their longstanding customers. I have been with Standard Bank for close on 40 years, have always been a good customer and together with my wife have over a R1 million invested with them. As stated previously I will close my account with Standard Bank the day they close the Hilton Branch. This will be at the end of June. I also know that Standard Bank Management knows that they will loose some customers, but that this does not worry them at all. What also worries me is that despite the Government trying to create jobs Standard Bank are retrenching staff. If I was the Minister of Finance I would seriously consider not banking with Standard Bank or any other Bank that retrenches staff. There can only be thee reasons why Standard Bank are closing branches and that is to force their customers into using electronic banking although they know that ***** with electronic banking is on the increase. (Electronic Banking also excludes the poorer members of our country who do not have access to computers or smart phones) or that they are have financial problems and have to close branches.

If they have financial problems then just as well I am moving my investments away from them.

If Standard Bank think they can force me, a longstanding and good customer, into doing things they want they can think again. I will definitely move banks and only hope that many other customers will feel the same way .

What would be really interesting would be for Standard Bank to widely publish why they are closing 104 branches.