Standard Bank Motor Vechile Finance Staff needs help to do their job

I bought my vehicle at the end of December, with my pay slips & bank statements clearly stating my salary date is the 28th of every month, they still went and loaded it for the 25 of every month. I managed to keep the monies and the debit order went off on the 25/02/2022, on the 28/02/2022 I made a call to Standard bank asking them to please move the debit order to the last working day of the month because I get paid on the 28/02/2022. they set it up and I got a Veri Check message that I accepted. I got a message from Standard bank that the query was resolved and everything was on track. So the 31/03/2022 comes and I noticed my debit order did not go off. I phoned Standard bank on the 01/04/2022 telling them I noticed my debit order did not go off and they must check the problem, I don't want them phoning me telling me I did not pay my vehicle. They got back to me telling me there was a technical error, they will put through a manual debit order. I checked my bank the whole weekend and no debit order went off. Monday morning 04/04/2022 first thing I phoned Standard bank AGAIN, telling them my debit order did not gone off. They said they will check and get back to me as they cant see the manual debit order request . NOTHING! on Tuesday morning just before 7H00am I get a message from the lawyers telling me I must pay immediately as I am in arrears. What in the world? Where is your recorded phone calls? Mails to Buthelezi Khayalethu does not get answered. Very upset with this whole experience, I made the payment to the banking details I was provided by MacRobert Attorneys. Sent the POP to Macrobert as well as Buthelezi, no answer to this day. On Wednesday , Thursday & Friday ( today ) mornings I received messages telling me I must not forget to pay. I spoke with Ntombenhle Mdluli on Wednesday and I was unable to get any answers. She send a mail to VAFDebit Orders , copying me in the mail, she asked them to check the debit order. No response to date. Who is doing whos job here? I want this *****nse sorted out by 11/04/2022 latest. I want my Debit order set up like it was supposed to be when I phoned the first time . I would like a apology for all this ( AS THIS IS NOT MY FAULT - I HAD TO DO STANDARD BANKS JOB FOR THEM, AND THEN YOU STILL HAND ME TO THE LAYWERS? DISGUSTING! Don't send messages telling me to pay when payment was made. This is nonsense. Do your job and fix this mess you created ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the best part through this whole ordeal, not 1 phone call from Standard bank trying to find out what the problem is and how can they resolve it.