DT
DEVON T
1 reviews | Active since Sept 2020
15 Sept 2020, 16:08
STANDARD BANK MOTOR ASSIST COVER - NOT PAYING MONEY OWED TO ME
Firstly as others have posted before me, Standard Bank Motor Assist Cover had added me to their insurance when I had sent through proof of insurance for my vehicle, the issue was rectified and I was informed that they owed me 3 months worth of payments, but when the money came through it was only for 1 month. When I try and contact Standard Bank the line just goes dead, please can someone contact me so I can find out about the other money that is owed to me!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
15 Sept 2020, 16:39Dear DEVON DU TOIT
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply15 Sept 2020, 16:39
Official
Dear DEVON DU TOIT
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***