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Garth H
1 reviews | Active since May 2023
09 Jul 2024, 10:46
STANDARD BANK: MOST USELESS BANK IN SOUTH AFRICA
STILL THE WORST BANK IN THE COUNTRY. HOW CAN I SIT IN A BRNACH FOR NEALRY AN HOUR WAITING TO GET A DEBIT CARD SO THAT I CAN ACTIVATE MY ONLINE PROFILE AS A RESULT OF *****. THE WOODMEAD BRANCH IS MASSIVE & THEY HAVE TWO PEOPLE WORKING IN IT & 7000 CLIENTS WAITING TO BE HELPED. SO MUCH FOR EMBRACING TECHNOLOGY YOUR USLESS BANK.............................................................. SIM TSHABALA KEEP UP THE GREAT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
09 Jul 2024, 10:51Hi Garth
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jul 2024, 10:51
Official
Hi Garth
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
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Garth H's updateReviewer Update
09 Jul 2024, 10:57I CANNOT WAIT.............................................................................................
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Garth H's update09 Jul 2024, 10:57
Reviewer Update
I CANNOT WAIT.............................................................................................
Standard Bank's replyOfficial
09 Jul 2024, 10:59Standard Bank's reply09 Jul 2024, 10:59
Official
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Garth H's updateReviewer Update
09 Jul 2024, 10:59THANKS CHATBOT!!!!!!!!!!!!!
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Garth H's update09 Jul 2024, 10:59
Reviewer Update
THANKS CHATBOT!!!!!!!!!!!!!
Standard Bank's replyOfficial
09 Jul 2024, 11:03Standard Bank's reply09 Jul 2024, 11:03
Official
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Garth H's updateReviewer Update
09 Jul 2024, 11:04WOW!!
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Garth H's update09 Jul 2024, 11:04
Reviewer Update
WOW!!
Standard Bank's replyOfficial
09 Jul 2024, 11:16Hi Garth
Please allow our team to look into the matter and we will get back to you.
Kindest regards,
Please allow our team to look into the matter and we will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jul 2024, 11:16
Official
Hi Garth
Please allow our team to look into the matter and we will get back to you.
Kindest regards,
Please allow our team to look into the matter and we will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
10 Jul 2024, 15:47Hi Garth
We made attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that they contacted you and the matter has been resolved.
We made attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that they contacted you and the matter has been resolved.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Jul 2024, 15:47
Official
Hi Garth
We made attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that they contacted you and the matter has been resolved.
We made attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that they contacted you and the matter has been resolved.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
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Garth H's updateReviewer Update
11 Jul 2024, 09:33So as a result of Standard Bank’s antiquated process of insisting on a debit card in order to have access to online banking, I now get charged for the replacement of the card. The card was not ****** or lost, why am I being charged? Also, it's not a credit card, so why is the fee so high?
FEE-REPLACEMENT ATM CARD ##fee-replacement atm card | | - 160.00
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Garth H's update11 Jul 2024, 09:33
Reviewer Update
So as a result of Standard Bank’s antiquated process of insisting on a debit card in order to have access to online banking, I now get charged for the replacement of the card. The card was not ****** or lost, why am I being charged? Also, it's not a credit card, so why is the fee so high?
FEE-REPLACEMENT ATM CARD ##fee-replacement atm card | | - 160.00
Standard Bank's replyOfficial
11 Jul 2024, 10:25Hi Garth
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Jul 2024, 10:25
Official
Hi Garth
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team