1 reviews | Active since Oct 2013
Standard bank, most useless bank ever
Standard bank absolutely useless. Did an eft to an ex staff mistakenly . Literally 30 seconds later, picked up error and phonned the bank. Ask them to please freeze the transaction or reverse. Nope sorry nothing we can do. We'll send you a form and get back to you in 5 to 10 working days. But we will charge you R300 irrespective if it's successful or not. That's how much they care. We entrusted them and pay them to keep our funds safe and protect out assets, but that's all you get. Money never even cleared in the recipients account until 2 days later, when they withdrew it all and it came back with insufficient funds.
In this day and age when every thing is digital and we make hundreds of online payments. They can't even freeze they funds until the dispute is resolved. They just let it go through as normal.
I will be canceling all accounts with standard bank and moving to another bank that cares.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
