JM
Janine M
1 reviews | Active since Feb 2021
19 Apr 2022, 16:54
Standard Bank - Most Shocking Service
ITS BEEN ALMOST 2 MONTHS. STILL STANDARD BANK CANNOT GET MY DEBIT ORDERS DONE. IT HAS BEEN 2 MONTHS - HASSLE AFTER HASSLE AFTER HASSLE. I CAN'T DO ANY BANKING BECAUSE YOU ASK ME TO GO TO YOUR USELESS APP - WHICH I CAN LOG INTO, BUT YOU KNOW WHAT - DOES NOT GO BEYOND THAT. I HAVE LOGGED COUNTLESS CALLS. SENT COUNTLESS EMAILS. I HAVE NEVER COME ACROSS A BANK AS UTTERLY USELESS AS THIS. SHAME ON YOU, NEXT STEP IS THE OMBUDSMAN. I WILL NOT BELONG TO A BANK THAT TREATS A BRAND NEW CLIENT LIKE THIS. JANINE. Lennie - I think you should have an overview of my account and I think you should fix what is going on as I am done.
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Standard Bank's replyOfficial
20 Apr 2022, 16:15Hi Janine Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please check your private messages. We left a message for you.
We appreciate your support and loyalty.
Kind regards.
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please check your private messages. We left a message for you.
We appreciate your support and loyalty.
Kind regards.
Standard Bank Help Centre
***
Standard Bank's reply20 Apr 2022, 16:15
Official
Hi Janine Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please check your private messages. We left a message for you.
We appreciate your support and loyalty.
Kind regards.
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please check your private messages. We left a message for you.
We appreciate your support and loyalty.
Kind regards.
Standard Bank Help Centre
***