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shadrick V
1 reviews | Active since May 2016
22 May 2021, 17:04
Standard Bank, More problems than Solutions
Probably the worst bank in South Africa, incompetence reigns supreme. I have a business and personal account. I spent over 20 minutes trying to sort out an instant money issue and get told that by the consultant that she could not find the solution and was trying to troubleshoot the problem, So who pays for my cellular call while Standard Bank tries to google the problems in Standard Bank. This is not the 1st time this problem has occured. I also have a Nedbank personal and business account and never receive/d as much issues as I receive with Standard Bank! Its time to change, better now people than later
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Replies (2)
Standard Bank's replyOfficial
22 May 2021, 22:20Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply22 May 2021, 22:20
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
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shadrick V's updateReviewer Update
15 Aug 2021, 23:16Still no reply and issue still not sorted out. Absolute confirmation of how pathetic Std Bank is
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shadrick V's update15 Aug 2021, 23:16
Reviewer Update
Still no reply and issue still not sorted out. Absolute confirmation of how pathetic Std Bank is