CM
Clinton M

1 reviews | Active since May 2018

19 May 2018, 20:27

Standard bank more like no standards.

Been in a accident on Tuesday the 15 May 2018 logged a claim and was told assessors will be sent to view vehicle and contact me within 48hrs guess what...when I called on Thursday 17th may 2018 the assessors still haven't seen to my vehicle hey haven't even been assigned to view the damage....pathetic service to think I've been a standard bank client for over 20yrs....so where do i go from here????I feel like moving all my insurances...bond...vehicle finance over to another bank that actually cares for thier clients.

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Replies (1)
Standard Bank
Standard Bank's reply21 May 2018, 09:29
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

Tel: ***

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