Standard Bank Mooiriver Mall Potchefstroom

Item: Standard Bank
Rating: 1
Author: N F

One star is actually too much ,really bad customer service actually just one lady who's son is running around in the bank and a room full of people I have literally been standing for 2 hrs just to be at the teller and there is only one.This keeps happening when I come inside they need to be pro active as there logo says.Really bad theres elderly people waiting and they take about 20 to 30 min to assist someone.

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Replies (1)

Standard Bank's replyOfficial

14 Feb 2020, 06:21

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply14 Feb 2020, 06:21

Official