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Debbie D

1 reviews | Active since Jun 2014

07 May 2024, 08:28

STANDARD BANK - ****** MONEY!!!....... NOT THEIR PROBLEM!!!

THERE IS SUCH CARD ***** AT THE ATM MACHINES ON A DAILY BASIS. STANDARD BANK ARE VERY AWARE OF THIS AND DO NOTHING TO SECURE YOU OR YOUR MONEY ONCE IT HAS BEEN ******. THERE ARE NO GUARDS, CAMERAS ARE ALWAYS 'NOT WORKING' AND THEY HAVE ATM MACHINES THAT *****STERS CAN EASILY MANIPULATE WITH A COIN AND WHO STEEL YOUR MONEY BY TRANSFERRING IT INTO DIFFERENT ACCOUNTS WHICH 'APPARENTLY CANNOT BE TRACED'. THIS CAN ONLY BE AN INSIDE JOB AS THIS CONVENIENTLY HAPPENS WHEN YOU 'RENEW YOUR BANK CARD'. STANDARD BANK THEN DO NOT TAKE ANY RESPONSIBILITY FOR YOUR ****** MONEY, PAY YOU PITTANCE (EVEN THOUGH THEY ARE INSURED) AND GET YOU TO SIGN A NON-DISCLOSURE DOCUMENT, PREVENTING YOU FROM SAYING ANYTHING. DISGUSTING!!!!!!

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Replies (7)
DD
Debbie D's update07 May 2024, 08:29
Reviewer Update
Why are the words ****** out!!
Standard Bank
Standard Bank's reply07 May 2024, 08:46
Official
Dear Debbie

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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DD
Debbie D's update07 May 2024, 09:52
Reviewer Update
Dear Standard Bank, I did not contact you or on my behalf, but for a pensioner who has been ****** of their money at an ATM due to Standard Banks inability to secure ATM withdrawal machines adequately or to offer safety and security when withdrawing their money. Standard Bank then refused to refund them the money after going through a barrage of Police interrogations, and meetings with the Bank for money that was obviously ****** and deposited into various accounts. Your ***** department has done nothing to assist them, only offering to pay them a third of what was ****** from their account. Disgusting! Please DO contact me as I find this totally unacceptable and irresponsible of Standard Bank or the banking institution as a whole. I WONDER HOW MANY OTHER PEOPLE HAVE BEEN ****** THIS WAY ......BY BOTH *****STERS AND THE BANKS!!
Standard Bank
Standard Bank's reply07 May 2024, 10:13
Official
Dear Debbie 

Please note that our team has received this matter and we will be dealing it accordingly.

Our team will be in touch with further feedback.

Thank you 

Kindest regards
Standard Bank Hello Peter Team 
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DD
Debbie D's update07 May 2024, 10:27
Reviewer Update
We shall see....

Standard Bank
Standard Bank's reply07 May 2024, 10:32
Official
Dear Debbie

Our team will be in touch.

Thank you

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 May 2024, 13:26
Official
Good day Debbie

Our team has tried calling you twice just now to no avail.

Please let the team know when it would be most convenient to contact you.

Eagerly awaiting your reply. 

Kindest regards
Standard Bank Hello Peter Team 
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