sS
shaistarajcomar S

1 reviews | Active since May 2017

06 Jun 2017, 11:39

STANDARD BANK MONEY JAM AT ATM CHATSWORTH

<p>Good Day</p> <p> </p> <p>Late yesturday afternoon at 17:00, i was doing a deposit at the ATM at Chatsworth, The ATM took abnormally longer than usual to process my deposit and I was afraid my card will get swolled, I however have managed to get my card out of the ATM but my cash that I had being tring to deposit got jammed at the ATM, when I had approached the bank staff who was closing at the time to assist, they told me that they had already closed for the day and that I need to log a complaint to Standard Bank. Please can someone assist me with this urgently</p> <p> </p> <p>Miss S R Singh</p> <p> ********** 562</p>

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Replies (3)
Standard Bank
Standard Bank's reply07 Jun 2017, 10:13
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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sS
shaistarajcomar S's update09 Jun 2017, 19:13
Reviewer Update

Good Day

Please note that no one has been in contact with me, it's so appalling that Standard Bank offers this service! I would appreciate someone to contact me or I will be forced to switch to a bank that does not give B.S service and move to FNB

Standard Bank
Standard Bank's reply15 Jun 2017, 12:15
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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