Standard Bank Mobile taking an Installment without my consent

Item: Standard Bank
Rating: 1
Author: Desivan K

Good day Standard Bank Mobile or who ever you are, i have signed up via prestige banking for a sim, in which i get R200 air time back, and i distinctly said please don't take any money extra from my account, Now i see for the last two months i am being dectced for R99.00 SBMUSAGE SBM ***, I did not authorize this, please stop taking my money, i cannot be approved for a credit or credit card but i must pay R99,00 a month for free, i am not tolerating this anymore

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

26 May 2020, 15:23

Dear Desivan

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply26 May 2020, 15:23

Official

Dear Desivan

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

01 Jun 2020, 12:42

Dear Desivan

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply01 Jun 2020, 12:42

Official