LJ
Lucille J
1 reviews | Active since Jul 2020
01 Feb 2023, 22:33
Standard Bank Mobile robbing customers
Standard Bank Mobile refuses to cancel my subscription. When I call in with a reference to cancel get told an incorrect reason for reference. Get a new reference to cancel and a month later still being charged.
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Standard Bank's replyOfficial
02 Feb 2023, 07:37Hi Lucille
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply02 Feb 2023, 07:37
Official
Hi Lucille
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***