JV
Johan V
1 reviews | Active since Mar 2009
19 Jun 2023, 20:35
Standard Bank Mobile new mobile login not safe for your banking login credentials
The https://www.mobile.standardbank.co.za/ website asking your banking login credentials and not your mobile login credentials no home or work internet know can not log in to my mobile profile to buy data. I will not use my Banking login credential for security do not want the to website have the same password. This is after I find out this was not a **** to get hold of your banking password. Standard Bank did not send emails or SMS or WatchApp or Twitter to the customer to let them know about the new login system. Thanks, Standard Bank! Did talk to three of your SB Mobile team no help!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Jun 2023, 07:18Dear Johan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply20 Jun 2023, 07:18
Official
Dear Johan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
20 Jun 2023, 11:05Dear Johan,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply20 Jun 2023, 11:05
Official
Dear Johan,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's replyOfficial
21 Jun 2023, 13:44Dear Johan,
We would like to thank you for giving us the opportunity to look into your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to look into your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jun 2023, 13:44
Official
Dear Johan,
We would like to thank you for giving us the opportunity to look into your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to look into your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***