Standard Bank Mobile network pathetic business operation!

I am absolutely disappointed with the Standard Bank Mobile division. Really just stick to banking! I have never received such poor service from a so called "mobile network". My number was since "ported" on Thursday the 7th of March, but today is the 11th of March and my phone STILL has 'no service' displayed on it. No one has been able to reach me since the 7th! At this stage I don't know how many business calls I have missed out on because of this nonsense. I called them on Friday the 8th and they told me that my line will be active by end of the day and nothing! To make matters worse, I couldn't get any assistance over the weekend because their call centre is only open Monday - Friday 9am - 5pm. HOW are you a network provider and are only open during restricted hours???? We are being told to access the website that's available 24/7 which does not even help with requests! I really think the concept of this business division was not well thought through. I regret making the decision to move to this network thinking that the benefits will great because I bank with them.