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Tiffany P
1 reviews | Active since Mar 2021
25 Mar 2023, 19:37
STANDARD BANK MOBILE IS DISGUSTING.
On numerous occasions I requested standard to cancel my contract due to their pathetic service. The phones were collected in working order I went as far as factory resetting them ONLY for them to tell me it wasn't working when received.i have been going BACK AND FORTH with palesa and Karisha. TODAY MY ****** ACCOUNT WAS DEBITED FOR PHONES I DO NOT HAVE FOR A CONTRACT THAT WAS SUPPOSED TO BE CANCELLED. WHAT IS GOING ON. I HAVE ASKED NUMEROUS TIMES FOR THE CEO OF STD BANK MOBILE TO LOOK AT THE WAY MY CASE WAS HANDLED AND HOW I WAS TREATED. CLEARLY THERE IS NO CARE FOR CUSTOMER SERVICE. I AM DISGUSTED. I WANT THIS SORTED OUT!!!!
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Replies (3)
Standard Bank's replyOfficial
26 Mar 2023, 10:56Good day Tiffany
Our team contacted you on the 2023/03/26 at 11:10 and couldn't reach you. Kindly let us know when it’s the convenient time to contact you.
Kindest regards, Standard Bank Hello Peter Team***
Our team contacted you on the 2023/03/26 at 11:10 and couldn't reach you. Kindly let us know when it’s the convenient time to contact you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply26 Mar 2023, 10:56
Official
Good day Tiffany
Our team contacted you on the 2023/03/26 at 11:10 and couldn't reach you. Kindly let us know when it’s the convenient time to contact you.
Kindest regards, Standard Bank Hello Peter Team***
Our team contacted you on the 2023/03/26 at 11:10 and couldn't reach you. Kindly let us know when it’s the convenient time to contact you.
Kindest regards, Standard Bank Hello Peter Team***
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Tiffany P's updateReviewer Update
26 Mar 2023, 11:14I received no call from standard bank. Please don't lie to me.DO NOT HAND THIS OVER TO STANDARD BANK MOBILE THEY ARE UNABLE TO DO THEIR JOBS. I WANT MY FEES REIMBURSED!
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Tiffany P's update26 Mar 2023, 11:14
Reviewer Update
I received no call from standard bank. Please don't lie to me.DO NOT HAND THIS OVER TO STANDARD BANK MOBILE THEY ARE UNABLE TO DO THEIR JOBS. I WANT MY FEES REIMBURSED!
Standard Bank's replyOfficial
26 Mar 2023, 11:56Good day Taffaby
Thank you for taking our call. As per our telephonic conversation, We have escalated your matter to our Mobile team for further assistance. Your patience and understanding are highly appreciated. Enjoy the rest of your day further.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. As per our telephonic conversation, We have escalated your matter to our Mobile team for further assistance. Your patience and understanding are highly appreciated. Enjoy the rest of your day further.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply26 Mar 2023, 11:56
Official
Good day Taffaby
Thank you for taking our call. As per our telephonic conversation, We have escalated your matter to our Mobile team for further assistance. Your patience and understanding are highly appreciated. Enjoy the rest of your day further.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. As per our telephonic conversation, We have escalated your matter to our Mobile team for further assistance. Your patience and understanding are highly appreciated. Enjoy the rest of your day further.
Kindest regards, Standard Bank Hello Peter Team***