Standard Bank mobile is a ****
I took a phone contract with Standard bank Mobile for R719 x 24 months. They have been over charging me ever since i took the contract when i call them they always say they will refund me but they never do. Standard bank mobile is a ****. When you try to reverse the debit standard bank refuse to reverse it.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Nov 2022, 08:40Good Morning Vince
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply01 Nov 2022, 08:40
Official
Good Morning Vince
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
's updateReviewer Update
16 Nov 2022, 20:39Thank you to Thabisile Nxumalo from Starndard Bank after she has attended to my Complaint it was resolved within 3 days and i got my money back. She does follow up on the issue until it is resolved and she is friendly. She know how to engaged with customers. Keep the good work up Sister and keep respecting other customers who are frustrated like my self.
Kind regards,
Vincent Mdletshe
Kind regards,
Vincent Mdletshe
's update16 Nov 2022, 20:39
Reviewer Update
Thank you to Thabisile Nxumalo from Starndard Bank after she has attended to my Complaint it was resolved within 3 days and i got my money back. She does follow up on the issue until it is resolved and she is friendly. She know how to engaged with customers. Keep the good work up Sister and keep respecting other customers who are frustrated like my self.
Kind regards,
Vincent Mdletshe
Kind regards,
Vincent Mdletshe
Standard Bank's replyOfficial
17 Nov 2022, 07:10Good Morning Vincent
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Nov 2022, 07:10
Official
Good Morning Vincent
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***