PN
Precious N
1 reviews | Active since Jun 2020
22 Dec 2021, 10:34
STANDARD BANK MOBILE IS A **** ***
The Standard Bank mobile's service is pathetic! None of the call center agents know their jobs, you can call 7 different agents and they will all give you different answers. The manner in which they operate is **********. Even after canceling a service they continue to debit your account and the scariest part is that you have absolutely no way to get justice!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Dec 2021, 12:17Dear Precious N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
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Standard Bank's reply22 Dec 2021, 12:17
Official
Dear Precious N
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
PN
Precious N's updateReviewer Update
22 Dec 2021, 16:37Thanks for the apology, not helpful as I am still sitting with the same problem, are you going to follow up on it? Because honestly, this service level is pathetic!
PN
Precious N's update22 Dec 2021, 16:37
Reviewer Update
Thanks for the apology, not helpful as I am still sitting with the same problem, are you going to follow up on it? Because honestly, this service level is pathetic!