WL
Werner L
1 reviews | Active since Aug 2009
06 Aug 2020, 13:16
Standard Bank Mobile is a cruel practical joke! STAY AWAY!
And what do you know ..! Two weeks go by after Standard Bank Mobile finally removed the spend limit from my mobile account to effectively make it a Top Up account, and then like clockwork, DING! The spend limit is back again for the THIRD TIME, and this time it is R500! Clearly the team who work on this project believe in developing buggy software and then expect Standard Bank customers to sort out the issues FOR them, once a month. How embarrassing!
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Standard Bank's replyOfficial
06 Aug 2020, 14:32Dear Werner
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Aug 2020, 14:32
Official
Dear Werner
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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