TvdW
Tyrone van der Westhuizen
1 reviews | Active since May 2015
15 Sept 2021, 10:49
Standard Bank Mobile harassing existing Standard Bank Clients
Standard Mobile constantly calls me for whatever reason to sell me a product I have declined previously. Now they call me twice yesterday after I never answered and try call me now which I told the person that I have previously declined and having received numerous amount of calls they decided to appear again to harass me for something I don't want. I thought this poppi act thing was suppose to stop these call centers from harassing people. Standard Bank stop harassing people for more money. If I want this stupid expensive mobile service then I would call you for it so STOP calling me.
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Standard Bank's replyOfficial
16 Sept 2021, 02:49Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply16 Sept 2021, 02:49
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
TvdW
Tyrone van der Westhuizen's updateReviewer Update
22 Sept 2021, 13:37Thank you for the response via email and sorting this issue out.
TvdW
Tyrone van der Westhuizen's update22 Sept 2021, 13:37
Reviewer Update
Thank you for the response via email and sorting this issue out.