BM
Busi M

1 reviews | Active since Jan 2011

02 Oct 2020, 08:11

Standard Bank Mobile *****

Last month I was charged for around R850 for usage that I have no idea about. I did made a quire but I was told there is nothing they do as I have purchase data’s & airtime. I requested to have this cancelled. Again yesterday I was charged again for R716 for the same thing. I put my phn off only use it on the 29Sept. Yesterday I spoke to Joelle Naidoo, I requested the statement of which I’m still waiting to see my usage. I demand my 2 months refund as Standard Bank has de*****ed me to be put back into my account immediately.

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Replies (1)
Standard Bank
Standard Bank's reply02 Oct 2020, 15:52
Official
Hello Busi

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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