Standard Bank Mobile false advertising and over charging.

Standard Bank Mobile: @ R 39.00 per month After many calls from Standard Bank I accepted their SIM with a promise to pay R39.00 per month which includes 200 minutes and 2 GIG of Data. But this is not true as without any written contract to confirm their charges as a Prestige Client I was never supp**** with a contract which stipulates any other additional charges which I was billed for. I was billed R78,00 + R78.00 +R39.00 = R195.00 the extra are for services I did not approve that was added to my profile without my consent. Their website is totally unfriendly and extremely slow and annoying to negotiate, their dashboard does not display any billing charges, nothing is descriptive and misleading to the user. I never wanted to move to SB Mobile and very sorry I did as their service and support are useless and cannot solve my problem. I am very disappointed and even contemplating of closing my account> Every other service provider gives you a legal contract to sign stating you monthly billing amount. This I never received or agreed to anything else in writing.