CF
Charmaine F

1 reviews | Active since Aug 2011

19 Jan 2026, 15:20

Standard Bank Mobile

Once again, my sim card has been barred from making calls. I don't know how they cannot pick up my payment made on the 29/12/2025. I am seriously rethinking of moving my sim card to another service provider as I have called through, I cannot tell you how many times!!!! I called then someone found my payment and my sim was unbarred and now not even a week later it is barred again! I AM OVER FRUSTRATED NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply19 Jan 2026, 15:48
Official
Dear Charmaine

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

 We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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