Standard Bank Mobile Cancellation - Pathetic service

Item: Standard Bank
Rating: 1
Author: Azaria S

Have been trying to cancel my Standard Bank Mobile sim card for weeks but no one is willing to assist me. Have sent multiple emails and messaged on Facebook. I have been told that the matter has been escalated, but still nothing. This is the fourth time I have had to complain about Standard Bank in the last 3 months. Absolutely disgusting.

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Replies (1)

Standard Bank's replyOfficial

13 Dec 2021, 15:21

Dear Azaria S

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,
Complaint Resolution Centre
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Standard Bank's reply13 Dec 2021, 15:21

Official