1 reviews | Active since May 2018
Standard Bank mobile app...purchasing airtime
I bought airtime yesterday via the standard bank app but mistakenly chose Cell C instead of Vodacom, R160 worth of airtime. I've spoken to the bank consultant at my branch but they say they can't help. I've spoken to Cell C and Vodacom and they can't help! Where is this money? And can I get it refunded or the airtime changed to Vodacom.
Regards
Karabo Qhobosheane
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
Tel: ***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
Tel: ***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 24 May 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 24 May 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***