DB
David B

1 reviews | Active since Jul 2011

30 Jun 2021, 10:44

Standard Bank mobile app sign in process inconvenience

I have used the Standard Bank Mobile app for some years now Apart from the occasions when the app cannot work due to online problems, I been willing to use it due to its convenience when not near a computer. During the last month I've been asked to renew the way I log into the app several times. This is onerous I no longer use the app

0
Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2021, 04:24
Official
Hello David, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 ***