UA
Umme A
1 reviews | Active since Mar 2022
17 Sept 2023, 08:41
Standard bank Mobile app is down
Hi I am unable to access my standard bank app on my phone. When I open the app, it asks me to update my app in the playstore and when I go on the playstore the app does not update and it gives a pop-up message "something went wrong, try again". I have plenty of memory on my phone. So I'm not sure why the app is down
I am currently aboard and I urgently need this to be fixed. Can some assist from standard bank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 Sept 2023, 08:54Dear Umme
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply17 Sept 2023, 08:54
Official
Dear Umme
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
20 Sept 2023, 11:17Good day Umme
Kindly be advised that our team has made attempts to reach out to you.
Please provide us with a suitable time to get back to you.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
Kindly be advised that our team has made attempts to reach out to you.
Please provide us with a suitable time to get back to you.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply20 Sept 2023, 11:17
Official
Good day Umme
Kindly be advised that our team has made attempts to reach out to you.
Please provide us with a suitable time to get back to you.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
Kindly be advised that our team has made attempts to reach out to you.
Please provide us with a suitable time to get back to you.
We will await your response
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
20 Sept 2023, 15:37Good Day Umme
Thank you for updating us.
We will get our consultants to reach you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for updating us.
We will get our consultants to reach you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Sept 2023, 15:37
Official
Good Day Umme
Thank you for updating us.
We will get our consultants to reach you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for updating us.
We will get our consultants to reach you.
Kind Regards
Standard Bank Hello Peter Team
***