HN
Hester N

1 reviews | Active since May 2021

22 Jul 2022, 21:10

Standard bank mobile app

I did have a problem to open my Standard bank app. After almost a month going from bank to bank I send a complaint via their email. Today at 2 o'clock Christopher phoned me and resolve my problem. This evening when my husband want's to use his mobile app, all his accounts disappeared and all my details are on his app. Now he cant access any account, which is a very big problem. Can you please assist me on this matter. Thank you

0
Replies (1)
Standard Bank
Standard Bank's reply23 Jul 2022, 10:22
Official
Hi Hester

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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