EvdM
Eloth van der Merwe
1 reviews | Active since Mar 2014
24 Nov 2023, 07:21
Standard Bank Mobile App
Standard Bank Mobile App is always off at the most inconvenient times ever, and especially over month end. And if you call outside of office hours you are advised that someone will only be able to assist you after 8am, Mondays to Fridays. The app is supposed to allow you 24 hours banking experience. The support is nonexistent though. Spoke to Noxoro on 24th of Novemeber and all she can say is sorry sir, they only open at 8. So they will probabaly only realise at 8am also that the app does not work either
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Standard Bank's replyOfficial
24 Nov 2023, 08:15Good Day Eloth
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Nov 2023, 08:15
Official
Good Day Eloth
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***