BL
Boithabelo L
1 reviews | Active since Jul 2016
05 Aug 2020, 15:22
Standard bank mobile.
Last year I was called by one of the consultants offering me standard bank mobile. It sounded so "too good to be true" and so it was. I was told that I will only pay 45 and receive 200 airtime. I didn't use the sim card for the first few months until this year and booom end of June 500 gone then end of July 450 gone just like that and I was told I can't reverse. I even tried to make payments arrangements but they refused. When I called I was told that I had to reduce the limit to 00.
I'm so glad that I will be leaving this ******* bank, so pathetic and greedy.
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Replies (1)Standard Bank's replyOfficial
05 Aug 2020, 16:17Dear Boithabelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply05 Aug 2020, 16:17
Official
Dear Boithabelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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