MX
Mduduzi X
1 reviews | Active since Jan 2018
22 Apr 2020, 07:51
Standard Bank mobile
Standard Bank mobile. Got the sim card which I was told i would be getting R200 talk time. I got charged over R400 so I stopped using the sim. The next thing i get charged over R500 for a sim card that hasn't been used. I asked them for a billing statement to justify the charges and they can't seem to do that but the charges remain. Is there any way we can report to the ombudsman or icasa?
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Standard Bank's replyOfficial
22 Apr 2020, 10:29Dear Mduduzi
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply22 Apr 2020, 10:29
Official
Dear Mduduzi
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***