ST
Sibongile T
1 reviews | Active since Jun 2021
21 Jun 2021, 11:11
Standard bank mobile
I ordered a sim and it got delivered in April, since from then to date the sim cannot be activated, but the money is being debited from my account of a sim that is not in use.
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Standard Bank's replyOfficial
22 Jun 2021, 00:53Hello Sibongile,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply22 Jun 2021, 00:53
Official
Hello Sibongile,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***