DS
Dr_Prince S.

1 reviews | Active since Jun 2019

17 Mar 2020, 10:48

STANDARD BANK MOBILE

STD BANK sim (mobile) - they claim airtime to be FREE but they charge you a fee. If they want money for this service then it's not free. Other banks provide better service and really gives things for FREE. To pay CEOs R50 mil a year - for what? South Africans are not stupid people.

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Replies (2)
Standard Bank
Standard Bank's reply18 Mar 2020, 08:47
Official
Hello Rajen

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply31 Mar 2020, 16:49
Official
Dear Rajen S.

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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