AM
Abongile M

1 reviews | Active since Sept 2015

03 Dec 2021, 15:57

STANDARD BANK MISSING WILL

Standard bank is the worst to keep your WILL with..it’s been a full year I have been going back and forth to get my moms WILL from Standard Bank..eventually it was sent but sent to the INCORRECT MASTERS COURT due to negligence from the consultant..it’s now been 4 months the WILL is not sent to the correct masters court and no one has an idea where exactly is the WILL..Definitely not keeping my WILL with them nor recommending it to anyone..

0
Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2021, 16:31
Official
Dear Abongile M

Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.  Kind regards
  Complaint Resolution Centre
*** ***