NM
Noma M

1 reviews | Active since Jul 2019

10 Jul 2019, 16:32

Standard Bank misled me

I took out a revolving loan with Standard Bank over 4 years ago and was concerned about the balance that was not going down though I am making my payments monthly. I was told by a consultant that the interest they are charging is compounded which means I am paying interest on interest daily and thats why my loan is not coming down. I was so shocked to hear that because this was never explained to me when they were convincing me to take out this loan.

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Replies (1)
Standard Bank
Standard Bank's reply11 Jul 2019, 05:16
Official
Hello Noma
  
Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed Asvat Complaint Resolution Centre
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