1 reviews | Active since Feb 2017
Standard bank --misappropriation of customer accounts
<p>Standard bank re-imbursed the money that was double -debited off my account on the 28/02/2017--awaited for 4weeks--to fix--was re-debited off my account on 02/03/2017-called-was promised to fix on 3/3/17-still awaiting! ! Am beyond frustration @the lack of customer concern and inappropriation of my funds!! </p>
Good day
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.
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Complaint Resolution Centre
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Good day
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Still no response standard bank! ! Monies should not be ********ly debited out At the expense of your customer again!! Spoke to longani on 3/3/17@08hoo--promised to follow up no responses till now--ref.no ********** 062--will continue writing Hello Peter posts till this inefficiency on standard banks part is sorted!!! 5weeks is too long!! What about the monetary interest lost?! This has become "painfull"--Is their some ******* transactions being performed by your staff members that the public is not aware off? Credited after 5 weeks and debited 1.5 days later?? Tired of excuses!! Just refund my money shouldn't have to wait due to your ineffective management of accounts!!! On my way to obtain a SAPS case number against you!!!
Still no response standard bank! ! Monies should not be ********ly debited out At the expense of your customer again!! Spoke to longani on 3/3/17@08hoo--promised to follow up no responses till now--ref.no ********** 062--will continue writing Hello Peter posts till this inefficiency on standard banks part is sorted!!! 5weeks is too long!! What about the monetary interest lost?! This has become "painfull"--Is their some ******* transactions being performed by your staff members that the public is not aware off? Credited after 5 weeks and debited 1.5 days later?? Tired of excuses!! Just refund my money shouldn't have to wait due to your ineffective management of accounts!!! On my way to obtain a SAPS case number against you!!!