Standard bank - Mis-informing their clients

<p>This is the second time Standard bank is inconveniencing me financially. The first time they inconvenienced me with a reversal that I was supposed to have done and this was all caused by their call centre agents. When i complained on their Complaints line as well as their Ombudsman, no one assisted me. This time I went in branch (Forrest Hill Mall) for assistance, the consultant misinformed me and now I am being inconvenienced again. And Jabile from telephone banking says that I was given incorrect information and I can query it with the in branch consultant to log my complaint. I am so annoyed with Standard bank right now. They cannot be trusted.</p>