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Aushendren N

1 reviews | Active since Jun 2022

18 Feb 2026, 13:08

Standard bank messed up

Hi, Nolundi

Thanks for the attachments, however this does not answer the issue at hand.

My issue is that I was not notified that every years allocation cannot be app**** to an ongoing case.

This doesn't make any sense at all, as it is a legal cover fee.

The bigger issue at hand was that the 1st lawyer had stepped down due to policy failure to pay out.

She was then paid after stepping down and this resulted in the court case becoming ongoing.

Regards

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Replies (3)
Standard Bank
Standard Bank's reply18 Feb 2026, 14:02
Official
Dear Aushendren,
 Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Aushendren N's update09 Mar 2026, 12:48
Reviewer Update

Email me.
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Aushendren N's update14 Mar 2026, 11:25
Reviewer Update
I'm still waiting for that so called email and phone call from Standard bank.

I am also paying cash for something that the policy should cover and I'm feeling really distressed now.