wW
wizardmidas W

1 reviews | Active since Oct 2016

05 Apr 2018, 16:31

standard bank merchant services worst in the country

STANDARD BANK MERCHANT SERVICES very poor show , terrible that you dont take phones after 4pm !!!! us merchants are open ,with visa terminal problems . what kind of service are we paying for ??

dissapionted that there is no supervisor that is available or cares !!

0
Replies (2)
Standard Bank
Standard Bank's reply06 Apr 2018, 05:39
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply09 Apr 2018, 15:42
Official

Dear Graeme Todes

Thank you for your posting.

This matter has been duplicated and I will be closing this review and attending to the other review that you posted.

Kind regards

Clint Petersen

Complaint Resolution Centre

***