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graeme T
1 reviews | Active since Oct 2011
11 Jul 2024, 08:59
standard bank merchant services new low again
Standard bank merchant card machine services is non existent !
I have been holding on ***for over 24 minutes with Mandla
What a poor show?!!!! Very frustrating . Customer is waiting for his refund from 21 june ! a small query …
I am losing this customer because Standard bank can’t process a simple refund ????
Who can I speak to???? , customer needs his refund ***
merchant id : *** Auto world spares , wizard midas
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Replies (1)
Standard Bank's replyOfficial
11 Jul 2024, 09:02Good day Graeme
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jul 2024, 09:02
Official
Good day Graeme
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***