Standard Bank Merchant Services gives incorrect Information

<p>I have a business account with Standard Bank.</p> <p>I needed a card machine so I purchased a Bluemobi device outright.</p> <p>The consultant told me that I will pay 2.8% commission only because I bought the machine outright.</p> <p>Standard Bank Merchant services debited my account with R250 and the commission was only supposed to be about R14.96.</p> <p>Nkatuko from Merchant services said that Charmaine from Kingsmead did not explain to me properly and that I'm liable for R250 minimum costs.</p> <p>This is ridiculous because my transactions are not alot and I wan not informed about this costs.</p>