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Natasha R

1 reviews | Active since Mar 2009

22 Jan 2018, 08:32

Standard Bank Merchant Services

Here I am, a couple weeks later than my previous rant, in the same situation with AGAIN no solution from Standard Bank! On Saturday we lost another 4 sales amounting to about R10k due to NON OPERATIONAL card machines, at one stage we had 6 machines out on our counters to try and get ONE to work! My cashier was on the phone for 2 hours to call centres and eventually had to cut the call due to no response and being constantly transferred. Standard Bank, your service is the WORST!!!

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Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2018, 09:45
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***