standard bank merchant service worst in the industry - dont use them

worst customer service again - second time in 2 weeks - shamefull disgraceof a department - faulty verifone visa terminal merch code *** spoke to alice sunday 6 feb - promised to call with ref number ? spoke to christa 9.48 am monday 7 feb - cut me off after wasting 10 minutes looking up the reference number that i gave her????? please train her ... . what a circus !!!!! no email reply from Constance Letsholo monday - no email reply from seth Swartz monday . help pleeeeeeeeease must i complain on hello peter every time i have a faulty terminal ? no one on ***answers phone ?