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graeme T
1 reviews | Active since Oct 2011
17 Aug 2021, 13:10
STANDARD BANK MERCHANT SERVICE IS SO POOR
STANDARD BANK CARD MERCHANT SERVICE IS A CIRCUS, WE HAVE 1 TERMINAL DOWN ..I HELD FOR 26 MINS FOR LESOLE (CUSTOMER SERVICE REP) - TOOK A FURTHER 10 MINS TO GET A REF NUMBER????? WHAT POOR SERVICE
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Standard Bank's replyOfficial
18 Aug 2021, 15:27Good day Graeme
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Aug 2021, 15:27
Official
Good day Graeme
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***