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graeme T
1 reviews | Active since Oct 2011
06 Jan 2023, 13:00
Standard bank merchant card machine services is non existent !
Hi all Again same issue - do you have no staff ?
Standard bank merchant card machine services is non existent !
Is anyone at work today ?
I have been holding on ***for over 30 minutes now ????
What a poor show?!!!! Very frustrating . Customers waiting and I have a small query …
Who runs a department like this?
Who can I speak to , customer needs his refund done
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
06 Jan 2023, 13:10Dear Greame
Thank you for reaching out to us. We would be glad to assist. Kindly note that all merchant disputes are done by the merchant banker for all purchase that would have gone through.
Please reach out to the merchant and they will assist with the dispute on their end.
Kindest regards,
Thank you for reaching out to us. We would be glad to assist. Kindly note that all merchant disputes are done by the merchant banker for all purchase that would have gone through.
Please reach out to the merchant and they will assist with the dispute on their end.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Jan 2023, 13:10
Official
Dear Greame
Thank you for reaching out to us. We would be glad to assist. Kindly note that all merchant disputes are done by the merchant banker for all purchase that would have gone through.
Please reach out to the merchant and they will assist with the dispute on their end.
Kindest regards,
Thank you for reaching out to us. We would be glad to assist. Kindly note that all merchant disputes are done by the merchant banker for all purchase that would have gone through.
Please reach out to the merchant and they will assist with the dispute on their end.
Kindest regards,
Standard Bank Hello Peter Team
gT
graeme T's updateReviewer Update
06 Jan 2023, 13:28hi yes thats my problem - no one is ever available ?
pls send me another merchant phone number / email ..the *** holding for 30 mins ???!!!!
pls send me another merchant phone number / email ..the *** holding for 30 mins ???!!!!
gT
graeme T's update06 Jan 2023, 13:28
Reviewer Update
hi yes thats my problem - no one is ever available ?
pls send me another merchant phone number / email ..the *** holding for 30 mins ???!!!!
pls send me another merchant phone number / email ..the *** holding for 30 mins ???!!!!
Standard Bank's replyOfficial
06 Jan 2023, 13:34Dear Greame
May you please advise do you wish to dispute an online payment or a store card purchase.
We will await your response
May you please advise do you wish to dispute an online payment or a store card purchase.
We will await your response
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Jan 2023, 13:34
Official
Dear Greame
May you please advise do you wish to dispute an online payment or a store card purchase.
We will await your response
May you please advise do you wish to dispute an online payment or a store card purchase.
We will await your response
Kindest regards,
Standard Bank Hello Peter Team
gT
graeme T's updateReviewer Update
06 Jan 2023, 14:08we processed a customers refund on 18 dec ..i only want to know if if it is procesessed
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graeme T's update06 Jan 2023, 14:08
Reviewer Update
we processed a customers refund on 18 dec ..i only want to know if if it is procesessed
Standard Bank's replyOfficial
06 Jan 2023, 14:15Hello Greame
Thank you for the clarity. We will request for feedback to be investigated . Please await feedback from our department.
Thank you for the clarity. We will request for feedback to be investigated . Please await feedback from our department.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Jan 2023, 14:15
Official
Hello Greame
Thank you for the clarity. We will request for feedback to be investigated . Please await feedback from our department.
Thank you for the clarity. We will request for feedback to be investigated . Please await feedback from our department.
Kindest regards,
Standard Bank Hello Peter Team