Standard Bank Menlyn stay away just do not go to any branch

What a disaster, trying to get my bank card activated again. My card was taken by an FNB ATM, on 14 May 2023, I phoned and de-activated the card, in the process my bank account was also de-activated. I made the wise decision to choose the option of collecting my new card at the Menlyn branch. It took a week for my new card to arrive. On 23 May 2023, arriving, I had to ask twice for assistance, the collection desk - there was no-one, then I told the reception I will phone they can send it to me, then all of a sudden one of the chatters in the group said no she will help me, she gave the card to another consultant to activate, the consultant must have been a trainee and every 5 minutes he called a different employee for assistance - 4 of them. They took my fingerprints, etc, but the trainee could not finalise the process, I think the trainee must have bungled the whole process, eventually after about 30 minutes, a senior employee came and worked the computer, my cellphone app, he gave up, but said it will be activated in 24 hours. Then on 29 May I phone the Prestige Banking, but they just put me through to the normal helpdesk, I was number 98 in te que, I managed to wait and according to the lady at the bank she activated my card, and ask me to use my credit card, I said I am at the office where must I use my credit card. I tried to log onto the internet banking, it asks for a pin code which is not my previous pin code. Menlyn branch did not give me a new pin code, the lady said the only option is to go back to the branch, I obviously will not go back to the Menlyn branch, so the decision is to go to the Silverton branch, which I think is also going to be a very traumatic experience, once I access MY MONEY, I will close this bank account , what a disaster, my time waste, will Standard bank pay for my loss of income - why not take legal action, but its a corporate and they do not care, the directors are coining it.