Standard bank ****med us

I feel ****med by Standard bank, my friend send me R 3500 using instant money. So i went to withdraw the money only for the ATM to retract the money at an ATM at East Rand Mall boksburg on Monday 29 July 2024 between 18:15 to 18:25 at ATM ID: 0513. My issue is she locked the call so the money can be reversed back to her account, only to be told they can't find nothing. How is that even possible standard bank? How can money be retracted back to the machine then you can't nothing. That sounds like been ****med by the bank. We just want that money bank standard bank, please investigate this matter proper, we can not just lose money retracted then been told by one of the biggest bank they can't find nothing, that is completely nonsense, lying and ****ming